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Novel Solution to ICT Project Management Training
Initial Situation:
The City of Helsinki faced the need to enhance the expertise of their ICT project managers and personnel within the Urban Environment Division. The aim was to improve their understanding of the ICT development project process, necessitating the creation of a new solution for onboarding and regular training purposes.
Solution:
In response to this challenge, LessonLab partnered with the City of Helsinki’s Urban Environment Division to develop a tailored simulation game solution. This solution aimed to model the management process of the City of Helsinki’s ICT development projects. The simulation game mimics the key phases, events, activities, stakeholders, functions, decisions, and typical risks encountered in the real-life process. Moreover, it integrates with the City of Helsinki’s existing systems and operating guidelines, thereby ensuring a direct connection between gameplay and real-world processes and resources. The objective in the simulation game is to procure a new ICT system with optimal quality and cost efficiency.
Results:
Through two dedicated training sessions, ICT personnel from the Urban Environment Division engaged in the learning experience provided by the solution. Feedback from participants was overwhelmingly positive, with many citing the game’s comprehensive overview of the real-life process elements. The practical applicability of the contents facilitated a smooth transition from gameplay to real-life scenarios. Post-gameplay debriefing sessions fostered reflective discussions, enabling participants to share insights connected to the real-life process. This collaborative learning approach improved personnel capabilities in managing ICT development projects and fostered a shared understanding of project processes, tools, roles, responsibilities, potential risks, and best practices.
“All in all, the training based on the simulation game proved to be an excellent method to train our personnel. It offered a tool to practice real-life processes in a risk-free environment, allowing for experiential learning and the application of theoretical knowledge. The collaboration with LessonLab has been an excellent and valuable experience for us.“
Mikael Eklöf
Innovative Approach to Area Manager Training
Initial Situation:
Meyer aimed to enhance the expertise of their area managers in the management of area construction projects. Simultaneously, the goal was to create an effective onboarding tool for new area managers. The need was clear: to develop a training solution that would inspire learners and be practical for the future.
Solution:
LessonLab, in collaboration with Meyer, developed an innovative training program centered around an area construction simulation game. This game provided a virtual environment where the process of area construction management unfolded step by step. The simulation included unforeseen events and risks typical of real area construction projects. The goal of the simulation game was to complete the construction of a selected area within the given schedule, budget, and quality targets.
Results:
Meyer’s area managers were trained in two separate training sessions during our project. The feedback received on the learning experience was extremely positive. Learners felt that the game-based approach provided a comprehensive overview of an area manager’s work. The contents and mechanics of the simulation game were praised for their realistic nature.
The significance of the discussions during the training was highlighted as they deepened learning and provided an opportunity to reflect the decisions made in the simulation game to real-life work situations. This interactive approach helped learners to better understand the challenges and opportunities of area construction management.
“Overall, the training based on the simulation game proved to be an excellent method to train area managers. It not only provided theoretical knowledge but also offered learning similar to practical experience, easily applicable to real-life work situations. The collaboration between LessonLab and Meyer in this project laid a solid foundation for a culture of continuous learning, supporting successful area construction in the future.“